• Click on the Open an Account button on the Home Page.
• Download our mobile app on Apple Store or Google Playstore.
• Visit any of our branches.
• Call our Customer Care on 09087302017.

• Savings accounts
• Current accounts (Individual, Sole Proprietorship and Corporate)
• Fixed deposit accounts

• Through your mobile/internet banking application
• Visit our nearest branches

• Update your accout information on your mobile/internet banking application
• Visit our nearest branches

• Through your mobile/internet banking application
• Dial *614*650*0#
• Visit our nearest branches

Yes

Account opening requirements

Yes, please check our loan section for more information.

• Click of Loan Request button on the apply for loan page
• Through the mobile/internet banking application cheque.
• Visit any of our branches to speak with a loan officer

Click on the loan eligibility link on the loan products for more information.

Upon successful completion of customer’s required documentation

• Use our online loan calculator
• Speak to our customer service

Collateral requirements vary based on the loan type.

Loan tenure depends on the loan type

• Direct transfer to your account from any bank app or POS terminal.
• Visit any of our branches and fill out a deposit slip.

• Internet/Mobile banking app or POS terminal.
• Visit any of our branches and fill out a withdrawal slip or present a cheque.

Withdrawal limits are subject to CBN cash-lite/cashless policy

Visit any of our branches

• Click on the "Internet Banking" button on the website homepage
• Download “e-Barcs” mobile application on Apple store or Google Playstore

• Account opening
• Checking of account balances
• Instant transfers between accounts
• Bills payment
• Airtime/Data recharge

Visit the login page and follow the instructions for password recovery

• Contact our customer service at 09087302017 between the hours of 8am-5pm (Mon-Fri).
• Send a mail to fraudreportingdesk@e-barcsmfb.com
• Visit any of our branches
• USSD code

You can contact our customer support via phone at Front Desk +234 817 430 0051, Customer Service +234 908 730 2017 or email at enquiries@e-barcsmfb.com. We are here to assist you with any questions or concerns

Our customer service operates from 8:00am to 5:00pm, Mondays to Friday

Yes. Through the mobile/internet banking application

Visit our branch and inform your account officer as soon as possible

If you receive a suspicious email or message, do not respond or click on any link. Forward the message to scammail@e-barcsmfb.com and contact our customer service unit.